Areas of Expertise

Deep Functional Knowledge Across Every Layer of Operations

Twenty years of hands-on executive leadership means Patrick has operated, fixed, and scaled every function that touches supply chain β€” from the warehouse floor to the P&L.

Discuss Your Challenge
15 Areas of Expertise

Where the Work Gets Done

Each area below represents real executive experience β€” not theoretical knowledge. Click any topic to see specific results, methods, and examples from Patrick's career.

🏭 β†’

Warehousing

Transforming underperforming warehouse and distribution operations into lean, high-throughput systems. From Class A facilities to non-traditional conversions β€” 30+ launches across the U.S.

WMS/ERP Lean Six Sigma 99.98% Accuracy
❄️ β†’

Cold Chain

Expert management of refrigerated and frozen supply chains for DTC food, foodservice, and CPG brands. Reduced leaker rates to under 0.2% while achieving a 41% COGS reduction in cold chain operations.

Frozen/Refrigerated SQF Certified COGS Reduction
πŸ“¦ β†’

Order Fulfillment

End-to-end fulfillment operations for DTC, subscription, and omnichannel brands. Built customer-first cultures that achieved NPS scores of 70+ while maintaining 99.98% OTIF at scale.

DTC NPS 70+ OTIF 99.98%
🚚 β†’

Shipping Optimization

Carrier strategy, rate negotiation, and network design that directly reduces per-order costs. Delivered 9% savings per order through rigorous carrier auditing and contract renegotiation.

Carrier Negotiation Rate Optimization Network Design
πŸ—ΊοΈ β†’

Logistics

Strategic oversight of inbound, outbound, and reverse logistics across 3PL and 4PL networks. Experience managing over 3.5 million square feet of nationwide logistics operations.

3PL / 4PL Inbound & Outbound Network Scale
πŸ“Š β†’

Supply & Demand

Demand forecasting, inventory planning, and supply chain balancing for high-growth brands. Built systems that maintained 99.97% inventory accuracy across multi-site, multi-SKU operations.

Forecasting Inventory Planning 99.97% Accuracy
βš™οΈ β†’

Value Added Services

Design and implementation of kitting, assembly, co-packing, and custom fulfillment services that create margin and stickiness. Turned VAS into a meaningful revenue stream across 3PL operations.

Kitting Co-Packing Revenue Growth
πŸ’° β†’

Finance & COGS Management

Executive-level P&L ownership with an accounting foundation. Managed budgets up to $500M, grew contribution margin from 38% to 48% in a single year, and secured a $2.5M line of credit.

P&L Ownership Margin Growth EBITDA up to 35%
⭐ β†’

Customer Experience

Building operations that earn and protect customer loyalty. Achieved world-class NPS, eNPS, and CSAT scores by treating fulfillment accuracy and speed as brand-defining differentiators.

NPS / CSAT CX Strategy Retention
πŸ‘₯ β†’

Human Resources

Building and developing high-performing operations teams β€” from frontline associates to department managers. Known for uncommon retention rates and developing talent that outlasts any single engagement.

Team Building Retention Leadership Development
🀝 β†’

Vendor & Partner Management

Strategic sourcing, contract negotiation, and ongoing partner performance management. Secured $1M+ in savings through vendor audits and renegotiations across carriers, 3PLs, and suppliers.

Sourcing Contract Negotiation $1M+ Savings
βœ… β†’

Compliance

Achieving and sustaining world-class audit scores across AIB, ISO 9001:2015, SQF, and USDA standards. Built compliance cultures where excellence becomes the operational norm, not the exception.

ISO 9001:2015 SQF AIB
πŸ’» β†’

Technology

WMS, OMS, ERP, and TMS selection, implementation, and optimization. Hands-on experience with Veracore, Cargowise, Extensiv, and QuickBooks β€” technology as an enabler of operational precision.

WMS / ERP System Integration Implementation
πŸš€ β†’

Startups & Early-Phase

Building operational infrastructure for early-stage companies that need to move fast without breaking. Led the first U.S. fulfillment center to become an approved Amazon Solutions Partner from a startup foundation.

0 β†’ 1 Ops Build Scalable Systems Founder-Friendly
πŸ“ˆ β†’

Venture Capital & Private Equity

Operational due diligence, portfolio company improvement, and interim leadership for PE and VC-backed businesses. Twice executed exit strategies, including one acquisition by Rakuten at 70% YoY growth.

Due Diligence Exit Strategy Portfolio Ops
The Difference

A 360Β° View Most Executives Don't Have

Most supply chain leaders are deep in one lane. Patrick has operated across every function β€” which means he can see problems others miss and connect solutions others can't.

Operations + Finance

Every operational decision is evaluated through a financial lens. P&L impact isn't an afterthought β€” it's built into the plan from day one.

Strategy + Execution

Patrick doesn't hand off a slide deck and disappear. He builds the strategy and stays in the work until the results are real.

People + Process

World-class systems only work if the team believes in them. Patrick builds both β€” process discipline and the culture to sustain it.

Startup + Enterprise

Experience at every stage of the business lifecycle β€” from founding to exit β€” means the advice scales with where you are right now.

Put It to Work

Your Challenge Is Probably on This Page

Whether you're fighting fulfillment fires, leaking margin, or trying to scale an operation that wasn't built for where you're going β€” there's a good chance Patrick has solved it before. Let's find out.