Cold Chain
Expert management of refrigerated and frozen supply chains for DTC food, foodservice, and CPG brands — from reducing leaker rates to achieving dramatic COGS reductions.
Cold Chain Errors Are Expensive and Irreversible
In refrigerated and frozen supply chains, operational failures don't just cost money — they destroy customer trust, trigger compliance violations, and waste product that can never be recovered. Temperature excursions, packaging failures, and carrier mishandling compound quickly into brand-damaging events.
Patrick has spent years building and optimizing cold chain operations for DTC food brands, foodservice distributors, and CPG companies — achieving world-class results in product integrity, cost control, and customer satisfaction.
Product leaker rate achieved at Crowd Cow
COGS reduction achieved in cold chain operation
NPS score sustained in refrigerated DTC fulfillment
Certified facility operations with world-class audit scores
Precision Operations in a Zero-Margin-for-Error Environment
At Crowd Cow, built and led refrigerated fulfillment operations for a fast-scaling DTC food brand. By engineering meticulous packaging protocols and carrier standards, reduced product leaker rates to under 0.2% — directly protecting customer experience and brand reputation.
Achieved a 41% reduction in COGS at a cold chain operation through financial engineering, strategic sourcing, and deep cost structure analysis — one of the highest single-year margin improvements in Patrick's career.
Project managed full cold storage conversions, including stripping existing facilities and retrofitting them for refrigerated and frozen storage. Experience includes SQF-certified operations, USDA-compliant facilities, and AIB and ISO 9001:2015 audit preparation and management.
Built carrier and packaging selection frameworks specifically designed for perishable product integrity — reducing damage claims, minimizing waste, and protecting contribution margins across DTC, retail, and foodservice channels.
What This Covers
End-to-end management of temperature-controlled warehousing, fulfillment, and last-mile delivery.
Deep financial analysis and sourcing strategy to dramatically reduce cost of goods in cold chain operations.
Certified facility management and audit preparation across SQF, USDA, AIB, and ISO 9001:2015 standards.
Packaging protocol design to minimize leakers, temperature excursions, and damage in transit.
Project management of cold storage conversions, including full facility retrofits and equipment installation.
Cold chain carrier selection, performance standards, and contract terms that protect product integrity.
Losing Product, Margin, or Customers to Cold Chain Failures?
Let's diagnose what's driving the problem and build a plan to fix it.